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Delete credit card info

janr75
Great Neighbour / Super Voisin

How can I delete my credit card info? I also want to ensure my account is cancelled since I have a new provider. Please advise. Thanks

4 REPLIES 4

Meow
Mayor / Maire

You have to open a ticket and agent might do that for you.

If you port your number from PM to other provider your account is ALREADY deleted. You should have asked for card removal before porting (if you did port out).

BKNS27
Mayor / Maire

@janr75 

Once you port out, your account will be closed and your CC will be removed but if you want you contact a CS_Agent to confirm.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

hairbag1
Mayor / Maire

@janr75 

just message CSA and give them as much acct info as you can ..ie: ph number, acct number, name on acct, PM pin number etc...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

TheSterlinger
Deputy Mayor / Adjoint au Maire

@janr75 

You can't delete your credit card details yourself. A CS agent must do it for. You can use this direct link. Click the envelope or click your profile then inbox to see any new responses.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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