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Delete and Close my account

lontb
Good Citizen / Bon Citoyen

Hi,

Can someone close and delete my account immediately without waiting 90 days?

3 REPLIES 3

Handy1
Mayor / Maire

@lontb  You can port your number out and it will close the account after you successfully port the number out of PM or get support to remove the credit card info right away . You can disable auto pay but it will take 90 days to close out which you don’t want so there is that . 

send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Meow
Mayor / Maire

Porting out your number deletes your account immediately.

Otherwise stop paying and 90 days rule applies. Before you do this open a Ticket and ask agent to REMOVE your creidt card info from the file.

hairbag1
Mayor / Maire

@lontb 

you going to port your number to new provider ? If so your acct will deactivate as soon as you successfully port out. Otherwise, just log in to your acct and disable Subscribed (Autopay).

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