@changingmyways wrote:
it says it on my phone when you go to data and usage there is no way I've used 8 gigs I haven't changed anything and I've never even come close to using all my data any other month and I haven't been on my phone any more than usual I would actually say I've been on it less than normal
@Helpershelper it's not Wi-Fi Assist causing the issue.
@changingmyways here's the thing: your phone's data usage features are "dumb". By that, I mean they aren't aware of your plan's data amount, start date, and renewal date, unless you set those things in settings. Where to find this will vary based on your phone but somewhere in settings you will find settings for amount of data in your plan and when your plan renewal date is. If you want to try to depend on the phone's tracker, you will need to update your renewal date every month (or, every month that follows a month with 31, 28, or 29 days) and manually adjust it. There's also a setting about when it should warn you about your usage, and another for when it should cut you off. I'm guessing you have the warning set at 4.5GB and that's the message you're seeing.
To check how much data you've actually used, always log into your self-serve account and check on the overview page.
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