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rcayouette64
Great Neighbour / Super Voisin

How do I get the free data due to coronavirus

 

1 ACCEPTED SOLUTION

Accepted Solutions

popping
Oracle
Oracle

PM has not offer any free data for the coronavirus situation yet.

 

But PM is offering US roaming credit back.

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Public-Mobile-response-to-COVID...

View solution in original post

16 REPLIES 16

popping
Oracle
Oracle

PM has not offer any free data for the coronavirus situation yet.

 

But PM is offering US roaming credit back.

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Public-Mobile-response-to-COVID...

ShawnC13
Oracle
Oracle

@rcayouette64 wrote:

How do I get the free data due to coronavirus

 


As of yet, there is no free data due to COVID-19

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

@rcayouette64   Shaw has opened up all it's free Shaw WiFi sites to all Canadians, residents and visitors. This should help getting you access to free WiFi.

mpcdesign
Deputy Mayor / Adjoint au Maire

@rcayouette64, this is a response to Canadian and Canadians residing temporarily in the States:

  • Bell to help Canadians stay informed and entertained during the COVID-19 situation, several channels are currently on free preview. A selection of news, entertainment, family and lifestyle channels will be available for free over the next few weeks. Including CTV News, Hollywood Suite, Disney Channel and HGTV Canada. 
  • Bell says it is waiving any additional usage fees for Bell residential Internal customers until the end of April.
  • Telus get free and friendly Wi-Fi. Get online on the go with the #TELUS free Wi-Fi network.
  • Telus says that it will waive home internet overage charges through until the end of April for customers who are not on unlimited plans and have overage charges. Further, the carrier will waive all Easy Roam and Pay Per Use mobility roaming charges for Telus and Koodo customers stuck in areas with Level 3 advisories, such as China and Italy. Again, this will apply through the end of April.
  • Koodo has announced it will be waiving Easy Roam and pay-per-use roaming charges for those in Level 3 advisory countries until the end of April.
  • Rogers and Fido have reportedly lifted all data caps in response to COVID-19 for both home and business internet customers. See article, Rogers waiving long-distance fees, data usage caps amid COVID-19 outbreak
  • Chatr, a Rogers’ sub-brand, announced it will be waiving long-distance charges for phone calls to anywhere in Canada, including calls made from out of the zone, until April 30, 2020.
  • AT&T suspended broadband data caps for home internet customers. Further, the FCC says internet providers in the U.S. agreed to waive late fees incurred by economic impact from COVID-19. 
  • Shaw also noted on its social channels that it will be giving “everyone complimentary and unrestricted access to Shaw Go WiFi network hotspots regardless of whether or not they’re a Shaw customer.”
  • TekSavvy says it has suspended billing for overages for current TekSavvy customers on capped internet packages. The change is effective March 13th, 2020 and will remain in place until April 5th, 2020. Further, TekSavvy says it implemented the change automatically and customers don’t have to do anything.
  • Cogeco has sent out a statement to its customers that it is ‘offering free previews to all of our customers for the LCN, RDI, CBC News Network, and CTV News Network channels.’
  • Xplornet announced that it will be ‘waiving any overage charge for data used from March 17 until April 30, 2020.”
  • SaskTel has stated it will be waiving all data overage charges for postpaid and prepaid and fusion Internet customers until March 31st, 2020 for business or consumer customers. In addition, SaskTel says it will be providing its maxTV and maxTV Stream customers with access to the following channels until March 31st: CTV News Channel (16/316), CBC News Network (15/315), LCN (266), Family (130/430), Family Jr (133/433), and Family CHRGD (97).
  • Eastlink has stated it will be temporarily suspending data limits on all internet plans and also be providing access to “the latest trusted information 24/7 via CBC News Network, CTV News Channel, and CP24.”
  • FibreStream, which powers the internet in several condos in Toronto, Ottawa and Vancouver, announced measures it’s taking in regard to COVID-19. All of the company’s internet packages are already unlimited so it can’t waive data caps — it doesn’t have any to waive.
  • Distributel notified MobileSyrup that it will waive all data caps for residential internet customers for a minimum of three months in response to COVID-19. Further, the company says no action is required by customers and these measures will be applied automatically.
  • Vidéotron has reportedly lifted all data caps in response to COVID-19. Videotron’s change applies to both residential and business customers. The measures will apply automatically to subscribers’ accounts and will run until March 31st. In a document released by Vidéotron, the company notes that customers will “not have to worry about their consumption as if they had an unlimited plan.”
  • Charter and Comcast have announced that they will help families receive free WiFi access during the COVID-19 health crisis. Beginning March 16 Charter will offer the following for 60 days: Charter will offer free Spectrum broadband and WiFi access for 60 days to households with K-12 or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.

  • Comcast is pausing data plans for 60 days giving all customers unlimited data for no additional charge.
  • Spectrum offering free internet during COVID-19 concern. Opportunity for Free Internet: All residents that live at serviceable Spectrum locations and have school children PK-12 are eligible for the free Spectrum Internet and WiFi for two months. The only stipulations are that they must have a parent or be 18 to call.
  • Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi . Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • and if you stand around beside our outside a library, museum, restaurant or coffee shop, you could take their wi-fi too. Examples, McDonalds, Starbucks, Tim Hortons, etc

@mpcdesign impressive list. Thanks for compiling it.

@rcayouette64 , basically take advantage of these free WiFi spots amd other complimemtary ones available city wide in most places.

If you are in an rural area,  without WiFi unless you and your neighbour are like the Hatfields and the McCoys, make a deal with them to use theirs if they have it. That's all I have, another PM user that's also rural, may have better ideas.

charmer117
Good Citizen / Bon Citoyen

PM have offered any Free data yet at this time but they did offer US roam 

@darlicious 

 

Shaw hotspots span Vancouver Island to Ottawa so not for "all" Canadians.

@Jb456   I've been boycotting shaw for the past 14 years....but it rings a bell that they split the country with rogers back in the day so that makes sense. For once all those irritating sign in pop ups on my phone I can actually sign into......not! Just out of principle but it's good about 2/3 of the country can take advantage. Thanks for the info/reminder!

Bell dishes out the few WiFi at McDonald's.  They want all the traffic to be monitored.  No thank you.