Plans

[Debbie22]

I'm wondering why there are currently no plan options that have US calling from Canada?  I am a Canadian Snowbird, and I usually have that option to stay in contact with my American friends!!

[Phil_Adelphus]

@Debbie22   Could you have had the 1,000 minute US calling add-on and used up all the minutes?

[BKNS27]

@Debbie22 

Another option is to purchase a TextNow SIM for free calling and texting anywhere around the world without the need for wifi connections to make a call or texting.

If you have an American address and CC it won’t be a problem to purchase a SIM.

Data are reasonably priced too.

[Chalupa_Batman]

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@Debbie22 wrote:

Why?  I've always had US calling as part of my plan!  My question is why was it discontinued??

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Well @Debbie22 There are plan options and always have been plan options. They are called Addons. You can always purchase add ons. You can purchase a US addon that includes 1000 US calling minutes for $15. 

Originally I thought you were asking about Canada/US plans. 🙂 

[hTideGnow]

hi @Debbie22 if you have the plan already, it won't get taken awa, you still have the plan.  Probably just the plan details didn't say it clearly 

if you like, ask agent to confirm

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Debbie22]

Why?  I've always had US calling as part of my plan!  My question is why was it discontinued??

[Chalupa_Batman]

Hello @Debbie22 

At this time there are no US plans available.