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Data service

BD68
Great Neighbour / Super Voisin

Data service is not available.  How do I resolve this issue?

4 REPLIES 4

That 611 option requires the 4 digit account pin.


@BD68 wrote:

Data service is not available.  How do I resolve this issue?


You could be out of data.  Please dial 611 from your cell phone and choose option 3.  It will say "to review a summary of your current add-on usage", but it won't actually say how much you've used but rather will tell you how much data is left on your account (total of all avaialble plan data and add-on usage).

will13am
Oracle
Oracle

@BD68 , check also data usage limits if set.  

dust2dust
Mayor / Maire

Make and model of phone? Turn on cell data of course.

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