09-12-2023 07:41 PM
09-12-2023 08:15 PM
That 611 option requires the 4 digit account pin.
09-12-2023 08:03 PM
@BD68 wrote:Data service is not available. How do I resolve this issue?
You could be out of data. Please dial 611 from your cell phone and choose option 3. It will say "to review a summary of your current add-on usage", but it won't actually say how much you've used but rather will tell you how much data is left on your account (total of all avaialble plan data and add-on usage).
09-12-2023 07:55 PM
@BD68 , check also data usage limits if set.
09-12-2023 07:44 PM
Make and model of phone? Turn on cell data of course.