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Data running out before end of month

HSC_SC
Great Neighbour / Super Voisin

Hi,

If my data runs out before the end of the month, can I buy another subscription or do I have to wait until the end of my current month subscription?

5 REPLIES 5

@Luddite- This seems to be a new thing where customers can do immediate plan "changes" to their current plan in effect being an early renewal. Or so I understand.

Luddite
Oracle
Oracle

@HSC_SC  Not sure if it's still allowed. Try sending a request to the CSAs to renew your current plan early. Be sure you have sufficient availabile funds to pay it before making the request. 
@computergeek541  ? 🤔


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

BKNS27
Mayor / Maire

@HSC_SC 

You can purchase extra data by login to your account and purchase Data Add-on.

IMG_0117.png

 

Grinch
Model Citizen / Citoyen Modèle

as @computergeek541  says. But if you bought a different plan now....and lose like @computergeek541 says...you get more data.  Then go back to your plan and have it change on the renewal date. I believe that your 30 day cycle would change based on the start date of the new plan. 

Your cost would be:

What you lose on your existing 30 days. 

And the extra cost for the new plan. 


@HSC_SC wrote:

If my data runs out before the end of the month, can I buy another subscription or do I have to wait until the end of my current month subscription?


An immediate plan change can be performed at any time. However, you will lose any remaining time and usage from the previous plan, and there will be no refunds or credits.

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