03-09-2019 11:17 AM - edited 01-05-2022 03:38 AM
Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,
03-09-2019 08:00 PM
Make sure your Cellular Data is on and that all Apps that you use data with is on also.
Go to:
Settings > Cellular Data
You should see something similar to this...
Cellular Data = ON
Cellular Data Options = Roaming Off
Personal Hot Spot = OFF
Carrier Services
Network Selection = Public Mobile
Cellular Data Network
SIM PIN
Current Period = 5GB
Current Period Roaming = 0 bytes
***Turn on all data for Applications you use ***
e.g. Google Maps = ON
....
03-09-2019 04:28 PM
@Aisling93 wrote:Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,
@Aisling93 specifically, this may be apropos to your situation:
03-09-2019 02:40 PM
@Aisling93 wrote:Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,
Hi, if you are still having issues let us know. I use an iPhone 6 and have done many troubleshooting tests with it.
03-09-2019 12:47 PM
@Aisling93 this is also a good read for iOS devices
https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323118#M24562
03-09-2019 12:28 PM
03-09-2019 11:54 AM
cell phone setting-----cellular data-----turn on cellular data
03-09-2019 11:26 AM
@Aisling93 a écrit :Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,
Which plan do you have?
03-09-2019 11:19 AM
@Aisling93 wrote:Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,
Has it been working up to now ? Is it possible you've run out of your data allotment ?