11-07-2018 07:58 PM - edited 01-05-2022 02:25 AM
11-07-2018 08:21 PM
Do you have a max data limit that is stopping data usage on your phone?
11-07-2018 08:07 PM - edited 11-07-2018 08:08 PM
Did you recently factory reset your phone or switch phones? Some phones seem to work with the data out of the box. Others require you to manually configure it. I don't know what kind of phone you have, but you can find this in the settings (APN). Check to see if your settings match what is below.
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank
11-07-2018 08:04 PM
What does your account status show? Active or suspended. Does it show My data and add on section?
Maybe try re-booting your phone...