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Data not working and 300 MG left

Morgan20
Good Citizen / Bon Citoyen

My data was working great but I still have 300 mg left and not working anymore?

3 REPLIES 3

mimmo
Retired Oracle / Oracle Retraité

Do you have a max data limit that is stopping data usage on your phone?

Psygineer
Deputy Mayor / Adjoint au Maire

Did you recently factory reset your phone or switch phones? Some phones seem to work with the data out of the box. Others require you to manually configure it. I don't know what kind of phone you have, but you can find this in the settings (APN). Check to see if your settings match what is below.

 

Name: Public Mobile
APN: sp.mb.com 
Proxy: Leave blank 
Port: Leave blank 
Username: Leave blank 
Password: Leave blank 
Server: Leave blank 
MMSC: http://aliasredirect.net/proxy/mb/mmsc 
MMSC proxy: 74.49.0.18 
MMS port: 80 
MCC: 302 
MNC: 220 
Authentication type: Leave blank 
APN type: Leave blank 

Dunkman
Oracle
Oracle

@Morgan20

What does your account status show?  Active or suspended.  Does it show My data and add on section?  

 

Maybe try re-booting your phone...

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