So I purchased a data add-on because I needed to remove the throttle on my account and go back to my 5G network; and I noticed that my service was still slow. Checked into my account and I had used 35% of my data add-on however my data throttle for the lower speed was on… Curious to know how many times I purchased extra data without it being applied to my account, and of course now I’m unable to creat a ticket for these answers.
