I'm having the issue described in this post. Certainly could use a hand

[tszodie]

https://productioncommunity.publicmobile.ca/t5/Get-Support/Unlimited-data-not-working/m-p/1137120?se... 

[Phil_Adelphus]

@tszodie   If still not working after the suggestions from @hTideGnow , note that the original poster's problem was resolved by customer service.  To contacct them open a ticket at the chat icon bottom right of this page or send agents a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[hTideGnow · Accepted solution]

hi @tszodie basically you used up the 5G data but unlimited low speed data not kick in?  You have the correct unlimited plan?

check if your phone has a data limit setup, disable it

And reboot the phone and try Reset all networks