Data Usage dashboard not accurate

[csaniok26]

Hi all, is anyone else facing data usage dashboard, not properly tracking the real usage ?

I've used all my data apparently for current billing period, but the dashboard in my online profile still shows available data.

[csaniok26]

Thank you guys, I was able to see it correctly in the Incognito mode of the browser. I guess cache is the issue.

[Outdoorsman]

@csaniok26 hi it happens all the time since the updates to the system 

hi you are most likely seeing a cached version of your account data, clear your cache and cookies or use a different browser in secret or incognito mode , reboot and sign back in ,see if it clears up 

[dust2dust · Accepted solution]

Click the little spinner refresh icons lower down. Or us incognito mode. The numbers should update.