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Customer Support Agent

tjfluet
Great Neighbour / Super Voisin

I really need to communicate with an actual customer support agent rather than a chatbot or the community page. How do I do this?

Signed 

Very Frustrated!!!

4 REPLIES 4

DDM69
Deputy Mayor / Adjoint au Maire

DDM69_0-1685652837705.png

 

Handy1
Mayor / Maire

@tjfluet  Message support directly 

  • while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking >>>>>>>>here.

pmbc
Deputy Mayor / Adjoint au Maire

@tjfluet You can contact a CS Agent here,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

All support with PM is online so this is the best way to interact with them.

softech
Oracle
Oracle

@tjfluet mind to share your issue? Maybe we can help?

if you really need support, please message them to open ticket.   Private message CS agent at 

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
 

 

 

Need Help? Let's chat.