How to get access to my old community id

[selmak]

When i got to community I had no chance to login with my id only could register with email and I registered then it only offered me to get the new id, i have no way of logging in with my old id
How do I get it back?
Thanks

[selmak]

I contacted cs and was told it's something they are working on. and was told once they have a solution for this issue, they will be communicating through the community section.
So we just have to wait.
I hope not to lose the old id

[selmak]

it's crazy that they didn't send sms or emails about this switch well in advance

[selmak]

i just see this first time i don't remember getting email about this nor sms
is there any way to log into the old system?

[BKNS27]

@selmak 

Did you link your Community and your Self Serve account with the same email address?

https://productioncommunity.publicmobile.ca/t5/Announcements/Protect-Your-Community-Rewards-Link-You... 

[PBForMe1]

Lots of people have the same issue, you can see more here: https://productioncommunity.publicmobile.ca/t5/Get-Support/Previous-Community-Profile-Not-Working/td...

At the moment there is no fix. 

[Anonymous]

Same. Can't use old ID.