Tuesday
Hi there, Everytime I start a chat and create a ticket to chat with the agent the agent response but I am unable to open message center to repond. I get a "Something Went Wrong" Please try again. I have cleared cache, tried different browsers, enabled pop ups and nothing. So I have no way of communicating with support to solve my issues. This is really a glitchy system.
Tuesday
hi @marv77
it could be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account. After you logged in, click Message Centre on the left pane to Start a Chat