cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot open message center

marv77
Great Neighbour / Super Voisin

Hi there, Everytime I start a chat and create a ticket to chat with the agent the agent response but I am unable to open message center to repond.  I get a "Something Went Wrong" Please try again. I have cleared cache, tried different browsers, enabled pop ups and nothing.  So I have no way of communicating with support to solve my issues. This is really a glitchy system.

marv77_0-1793733715123.png

 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @marv77 

it could be just a browser cache problem.  Please try again using Incognito/private/secret mode on your browser to login My Account.  After you logged in, click Message Centre on the left pane to Start a Chat