a week ago
Public Mobile keeps sending me texts to update my credit card expiry date but I did it a couple weeks ago and on my account is shows the new expiry date. Why am I still getting these texts?
Cheers
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a week ago
hi @R27 there are close to 10 members having the same problem today 😞
a week ago
My wife and I as well.... have updated the card twice...
a week ago
@BigRockIsle wrote:Public Mobile keeps sending me texts to update my credit card expiry date but I did it a couple weeks ago and on my account is shows the new expiry date. Why am I still getting these texts?
I have also received the erroneous text messsage from Public Mobile. My credit card is not expired but I received the message too.
a week ago
hi @BigRockIsle couple customers had the same problem. Look like another glitch
Just ignore it if you are certain that is not a problem
or if you like support agent to check, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437