09-22-2023 08:40 PM
I paid for 2 plans in August
i upgraded to 5g and my phone is not equipped for 5g. I did not get credit for my other plan. I need to go back to LTE 4g
09-22-2023 08:52 PM
@Subarlou57 , 5G is a marketing term for speed cap. If you can exceed the 100 mbits/s speed cap for 4G, then your current plan is giving you some sort of benefit.
09-22-2023 08:48 PM
On a side note, this is a pretty solid deal for a LTE plan.
09-22-2023 08:45 PM
@Subarlou57 Sorry PM it ore paid no refunds , but even with your phone set to 4G/LTE you can still get better speeds then 100mbs of a 4G plan being on a5G plan . Do a speed test to confirm
Speed test
09-22-2023 08:44 PM
Hi @Subarlou57
Public Mobile is pre paid. So if you've already paid for a 5G plan, it's yours for the 30 days. You can pick a different plan however because you already paid for the 30 days, change the plan for the renewal date. You won't lose money that way. Make sense?