cancel
Showing results for 
Search instead for 
Did you mean: 

Activate new plan

Sa__na
Great Neighbour / Super Voisin

How can I activate my new plan which I got promotion as text message 

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

Hi @Sa__na 

Usually to accept promotional offers via text message from PM, all you have to do is reply YES and it SHOULD start on your next cycle UNLESS it's within the next few days. For example, I was offered a promo and it was to start on my next cycle. Because I was 4 days away, it wasn't processed and started the next cycle. I now have the $25 Unlimited Calling with 5GB of data.

Would you mind taking a screenshot and sharing the offer you got?

Handy1
Mayor / Maire

@Sa__na  If you replied YES to the promo text it will change on your renewal date automatically 

JRod
Deputy Mayor / Adjoint au Maire

@Sa__na 

If you responded to take advantage of one of the texted promotional plans, it should automatically be setup to change on your next plan renewal. 

Need Help? Let's chat.