02-27-2024 01:00 PM
I am currently on the 1GB at 3G plus voice and text for $25 less $5 rewards ($2 for auto pay, $3 for loyalty.) So I am paying $20/month plus GST. I also have about 600 unused international minutes from previous bonuses.
Can I switch to 4GB at 4G for $24 and do I have to change from rewards to points. Will I be able to keep the free international minutes?
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02-27-2024 01:02 PM
first, you can change any plan and keep your current rewards system and addons you have. So, yes, the LD minutes will stay
But, I think the plan is for new activation only. If you see it on your My Account, change subscription page, you can change it yourself
if not, maybe try asking CS agent and see if they are willing to help, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-27-2024 01:02 PM - edited 02-27-2024 01:03 PM
Your rewards are tied up with your ACCOUNT not plan!
So you can switch to any plan you want and rewards will stay as is - UNLESS YOU! switch to Points.
All other rewards and add-ons (unless add-on is time limited) will stay with you.