02-26-2024 04:54 PM - last edited on 02-26-2024 06:37 PM by computergeek541
02-26-2024 08:27 PM
Fingers crossed indeed
02-26-2024 07:36 PM
No...I have a cheaper plan than the $34/Month plan. It was still a firm NO! (I even begged and pleated!)
Hopefully, what jmjosse said by keeping our eyes peeled for upcoming promotions will lead to happiness!
02-26-2024 06:36 PM
I pm’d CS agent, but no luck to switch. Good luck everyone.
02-26-2024 05:48 PM
@Champton wrote:Is this plan calling into the states from Canada?
You can call most US and Cdn numbers while in Canada or US.
02-26-2024 05:41 PM
Is this plan calling into the states from Canada?
02-26-2024 05:35 PM
I just heard back from cs_agent with same request and it was a firm no.
they are aware that some people were getting it, but not anymore.
she said to keep my eyes peeled for upcoming promotions though...
whatever that means
02-26-2024 05:33 PM
NO agents here! Only us, customers...
You can ask agent if they are willing to switch your plan particularly if you have cheaper plan as PM will get more money form you 🙂
But plan being available to NEW customers only I would doubt they will do it but it does not hurt to try.
If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here
02-26-2024 05:00 PM
what plan do you have now ? If the $15 or $25 plan...they'll be more apt to allow you the $34 plan. If you have something greater...well...I doubt if they'll make the change.
02-26-2024 04:56 PM
@epik89 Since it’s just for new activations you have to message support and ask some have verified being able to switch . We here are just customers like you trying to help in the community. But best of luck here’s the direct link to support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-26-2024 04:55 PM
hi there, you need to private message the cs_agent...
go to the envelop at the top right of the page and try again in there!