Changing my plan

[fatemeh220]

I want to change my plan to one of boxing week plans: 4G 30GB plan for $29/month, but it is not possible through my account.

https://subscribe.publicmobile.ca/en/on/activation/plans/30GB-4Gspeed4

[computergeek541]

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@BrittanyT wrote:

You can if you switch but is it your renewal date because if you on a plan now they takes money right away 

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Once again, this plan isn't available to existing customers.

[BrittanyT]

You can if you switch but is it your renewal date because if you on a plan now they takes money right away 

[dynamo1]

some  are reporting it is possible by contact CS_AGENT and then if turned down trying to escalate from there.

[Handy1]

@fatemeh220  Also note by doing so you will have to choose a new PM number or port your first line out to a new provider and port it back in on the newly created PM account 

[Handy1 · Accepted solution]

@fatemeh220  sorry that plan is only for new activations only . If you really want it you will have to create a new account with new email and SIM 

[fatemeh220]

This is not fair! Can I unsubscribe and be a new member?

[Meow]

If this is promo offer it is available for NEW customers ONLY!