11-12-2020 03:55 PM - edited 01-05-2022 04:06 PM
How would I change an email address under Self Serve?
I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?
Solved! Go to Solution.
11-12-2020 04:06 PM
11-12-2020 03:57 PM
@trgtrg2020 wrote:How would I change an email address under Self Serve?
I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?
@trgtrg2020 Unfortunately you'll need to contact moderators to change your email in your self serve account. Submit a ticket either via the chatbot bubble bottom right or click the envelope icon top right to Moderator_Team to send a private message.
BTW it's best to have your email the same for both community and self serve account in order to receive any community rewards you may be eligible for.
11-12-2020 03:57 PM - edited 11-12-2020 03:58 PM
@trgtrg2020 wrote:How would I change an email address under Self Serve?
I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?
Hello @trgtrg2020 ,
You need to get the PM Moderators to change your SELF SERVE email.
Contact them here via private message, here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Or through the chatbot, using the chat bubble at the bottom, right of your Community screen (when logged in).