Changing an email address?

[trgtrg2020]

How would I change an email address under Self Serve? 

I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?

[trgtrg2020]

@esjliv @dabr 

Both of your answers were very helpful. Thank you!

[dabr]

---

@trgtrg2020 wrote:

How would I change an email address under Self Serve? 

I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?

---

@trgtrg2020   Unfortunately you'll need to contact moderators to change your email in your self serve account.  Submit a ticket either via the chatbot bubble bottom right or click the envelope icon top right to Moderator_Team to send a private message.

BTW it's best to have your email the same for both community and self serve account in order to receive any community rewards you may be eligible for.

[esjliv · Accepted solution]

---

@trgtrg2020 wrote:

How would I change an email address under Self Serve? 

I figured out how to update the email under 'Community'. However, changing it in Self Serve My Account seems more complicated. In order to change the Email in My Account would I be required to send a message to a Moderator?

---

Hello @trgtrg2020 ,

You need to get the PM Moderators to change your SELF SERVE email.

Contact them here via private message, here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Or through the chatbot, using the chat bubble at the bottom, right of your Community screen (when logged in).