04-05-2024 08:30 AM
04-05-2024 09:04 AM
@Maria33 Do you have a Canada-US plan or a US roaming add-on? If so, what phone do you have? If it is not a VoLTE enabled phone you will only be able to use T-Mobile's 2G network for voice calls.
04-05-2024 08:35 AM
@Maria33 Set phone to 4G/LTE. Not 5G and connect to T mobile or AT&T . Also ensure you have data roaming turned on in phone settings