Changed my plan to $50.00 with data

[mccanc]

I waited 24 hours and my data still doesn't work.
Restarted my phone and took out sim and battery. Turned back on. No data.
Edited*: Made the wrong APN address on my phone opps. 

[srlawren]

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@Dunkgirl wrote:

@mccancThis is a double post from here the issue has been solved by the user inputting the correct apn.

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@Dunkgirl looks like they've been merged

[Dunkgirl]

@mccancThis is a double post from here the issue has been solved by the user inputting the correct apn.

[mccanc · Accepted solution]

It's fixed. I mispelled the apn address. Thanks.

[computergeek541]

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@mccanc wrote:

I waited 24 hours and my data still doesn't work. I also make sure the apn of koodo was there.

Restarted my phone and took out sim and battery. Turned back on. No data.

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Are you a Koodo customer or a Public Mobile customer?  Koodo APN settings will not work if you are using Public Mobile service. 

[srlawren]

@mccanc did your previous plan include data?  If so, was it working then?  Have you rebooted your phone since changing plans?  Is mobile data turned on or off on your phone?  If you've never used data with Public Mobile before:  what is your phone's brand and model?  Some require some extra work to get going.

[stonechucker]

@mccanc, has your new plan been activated yet, or are your loaded funds still classed as available?  Perhaps the activation hasn't taken place yet?

[mccanc]

I meant Public Mobile sorry.

[Lieux]

Hello @mccanc

Why the APN from Koodo now because you are with PM???

[mccanc]

I waited 24 hours and my data still doesn't work.
Restarted my phone and took out sim and battery. Turned back on. No data.
Edited*: Made the wrong APN address on my phone opps.