Change ownership of plan

[agaskin]

Hello Community,

I activated a 90 day $120 promo plan for my daughter. Since then, my  wife is in need of a plan and I would like to transition the promo plan to my wife (who will need to port her number into Public Mobile) and activate a new 3G plan for my daughter.

How would I go about doing this?  In summary

Daughter has public mobile plan

I would like to port my wifes number to public mobile and have her take over my daughers existing plan.

Activate new plan for my daughter with public mobile (maintain her existing number).

Thank you in advance for any help provided.

[CS_Agent]

Hello agaskin,

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Kind Regards

Abdoulaye

[agaskin]

Thank you for all the replies and links. Sounds like it comes down to deciding if my daughter keeps her current number on a new plan or simply open a new plan/number for her and them port my wife's number into the current plan.

In either instance, I am now getting a GENERIC ERROR when I attempt to login into self service so I can do anything now.  Too bad, I was attempting to bring more business to Public, but not being able to login makes me apprehensive in porting numbers.

[will13am]

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@ShawnC13 wrote:

@will13am, https://productioncommunity.publicmobile.ca/t5/Discussions/How-do-I-port-out-my-number-and-still-kee...

This wouldn't be pricey either as they want a new plan anyway so you wouldn't need to purchase a 30 day and let it expire

ETA here is Shazia's reply to that question https://productioncommunity.publicmobile.ca/t5/Self-Serve/Porting-a-number-from-PM-to-PM/m-p/163972#...

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Aahhh, need more fish oil in my diet.  I do recall this post now.  

[ShawnC13]

@will13am, https://productioncommunity.publicmobile.ca/t5/Discussions/How-do-I-port-out-my-number-and-still-kee...

This wouldn't be pricey either as they want a new plan anyway so you wouldn't need to purchase a 30 day and let it expire

ETA here is Shazia's reply to that question https://productioncommunity.publicmobile.ca/t5/Self-Serve/Porting-a-number-from-PM-to-PM/m-p/163972#...

[stonechucker]

There was another post like this last night.  @Luddite has a post somewhere about it.

Shazia was the moderator involved in it.

[will13am]

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@ShawnC13 wrote:

@agaskin, so what you will need to do is create the new account for your daughter on the plan she wants with a new number.  You then contact the MODS and ask them to assign your daughters number from the 90 $120 original plan to the new plan and a random number to the original $120 plan.  Once that has been done you can then port in your wifes number to the Original 90 $120 plan that your daughter once had.

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I don't believe they will do that.  At least I don't recall anyone reporting it being done.

[Mana]

If you port in your wife's number on to your daughter's account/plan, your daughter will lose her number. 

You can then simply get your daughter a new plan with new number. 

[ShawnC13]

@agaskin, so what you will need to do is create the new account for your daughter on the plan she wants with a new number.  You then contact the MODS and ask them to assign your daughters number from the 90 $120 original plan to the new plan and a random number to the original $120 plan.  Once that has been done you can then port in your wifes number to the Original 90 $120 plan that your daughter once had.

[bbdata]

The above suggestion doesn't work for OP's scenario.

From my understanding, I don't think what OP wants can be achieved.

1. He can't port his daughter's number out because he will lose the account.
2. He can't port his wife's number in because our accounts don't support multiple numbers.

Maybe someone who has done it before can chime in?

[passiveegg]

https://productioncommunity.publicmobile.ca/t5/Discussions/Transfer-of-plan-to-someone-else/td-p/102...

please refer to this 🙂