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Change monthly plan renewal date?

Ehgroal
Great Neighbour / Super Voisin

I want to change the date that my sons plan will renew to make it the same day as mine. They're only a few days apart so I was thinking I would just turn off his auto renewal, wait the couple of days till mine renews, and then re-enable auto-renewal on my sons phone. His account is setup with a few referrals and has the 2$ auto pay bonus. If I stop the auto renewal for a couple of days, he won't lose any of thoes referal or auto-renew bonuses when we re-enable, will he?

5 REPLIES 5

stonechucker
Mayor / Maire

As the plans are not monthly but are either 30 or 90-day cycles, why does it matter what day you pay with AutoPay turned on?  You know the dates are only a few apart, and your payments won't change unexpectedly (referrals may be somewhat frequent).

 

 

popping
Retired Oracle / Oracle Retraité

@Ehgroal wrote:

I want to change the date that my sons plan will renew to make it the same day as mine. They're only a few days apart so I was thinking I would just turn off his auto renewal, wait the couple of days till mine renews, and then re-enable auto-renewal on my sons phone. His account is setup with a few referrals and has the 2$ auto pay bonus. If I stop the auto renewal for a couple of days, he won't lose any of thoes referal or auto-renew bonuses when we re-enable, will he?


If both of your accounts are using the same credit/debit card, it may trigger the bank fraud  detection system for two consecutive charge within a short time from PM.

RossN
Mayor / Maire

@Ehgroal hi if you suspend his account you are asking for trouble with this system lol I would leave well enough aloneSmiley Happy if you ever decide to change his plan which I am assuming is the one a few days later then just renew early to coincide with yours

Anonymous
Not applicable

@Ehgroal wrote:

I want to change the date that my sons plan will renew to make it the same day as mine. They're only a few days apart so I was thinking I would just turn off his auto renewal, wait the couple of days till mine renews, and then re-enable auto-renewal on my sons phone. His account is setup with a few referrals and has the 2$ auto pay bonus. If I stop the auto renewal for a couple of days, he won't lose any of thoes referal or auto-renew bonuses when we re-enable, will he?


In addition, watch for doing transactions on the same day. It *could* trigger a fraud alert and not work.

Triguy
Mayor / Maire

He would still keep the rewards.

Here some info about rewards.

  • All earned Rewards are applied to your account on your plan renewal date, before your payment is processed.
  • There are exceptions to the above statement:
    • If you’ve changed your plan prior to your current plan renewal date, you will receive your Reward credits after you have paid for the new plan, within approximately 24 hours. Rewards will be applied normally from then on.

If you change to an earlier renewal date then you would lose any unused minutes, data or texts.

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