I received a dual sim work phone. I want to convert my physical sim card with Public Mobile to an eSim so that I can have both my work line and personal line on the same device. Is it possible to purchase just an eSim from Public Mobile? After following the instruction on the website, it seems eSim is only available to new customers? If it's available to all customers, can you send me a link to purchase an eSim? Thank you
Thanks for your answer, when you said your physical sim will be transferred to your eSIM and the physical sim will no longer work, does that mean my current subscription will also migrate to the eSIM automatically ?
yes, you can now switch from a physical sim to an esim while maintaining the same phone number. Read through this thread and you will find a way to do it.
Has any advancement been made on this? Can I transfer my physical SIM to an eSim while maintaining the same phone number? Or conversely, I will terminate the account with the physical SIM and start a new account with an eSim and transfer my number. Is this possible?
you just have to purchase an esim, your phone number will remains the same, but your physical sim will be transferred to the esim, and you can no longer use the physical sim card
By new eSim number do you mean the sim id, or do you mean your telephone number changes? Sorry if that seems self-evident , but want to make sure. Thanks
open public mobile app, there is a little + mark at bottom left corner, click on that + and go to subscriptions and add ons. Go to very bottom and there is an option to buy sim card, click on shop shim card now, select to buy esim card there to start the process.
Using the app on your phone, login and go to the ‘Overview’ or ‘Subscription & Add-ons’ page in your account to purchase either an eSIM and follow the instructions to insall it on your phone
@Naser5654 No not yet . Some are hoping soon . But honestly . Myself I prefer physical SIM card . You can change device on your own with extra cost of eSIM every time . Even if they could offered it everyone you chnage devices
@PJ74 no eSIM still only for new activation , not existing customers . So for now if you get a eSIM and delete it or get a new phone you need to go back to physical SIM card
HI @DavidCooke you have a profile from 2017 , so you are on the OLD rewards? Don't do it. when you come back, you are on the new rewards, and much worse discount
Best to wait till PM has a date for existing customers to change to eSIM.
@DavidCooke Yes unfortunately , best to keep your rewards intact and PM Will eventually allow the rest of us to hop on board … and truth be told lots of folks are having issues with the esims activating right now .best to let them be the Guinea pigs first
If I port out to another carrier, and then port back to public mobile a few hours later, will I lose my rewards? Obviously I would be doing this solely to get an eSim....
@DavidCooke Yes eSIM is only for new activations at the moment
Can I switch from a physical SIM to eSIM?
Currently, we do not offer the option to switch from a physical SIM to an eSIM. Customers can only obtain an eSIM during activation or when transferring between eSIMs. We are actively working on offering this option, stay tuned for updates.
