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abe531 · 01-30-2025

Purchased a 15 day talk and text add on before leaving home. On the 15th day, when the plan had run out and I could not make calls anymore I purchased a second 15 day plan. Instead of activating the add on the app added the amount to my normal plan a...

abe531 · 11-21-2023

I just moved from the physical SIM card to the e-SIM, and the process was quick and seamless. The e-SIM is $5.00 plus tax and as soon as the process indicated that the e-SIM was ready I pulled the physical SIM and the phone activated with the e-SIM s...

abe531 · 02-07-2025

Thanks Terry - I was not aware of that 24 hour wait time - it's inconvenient when you're out of the country and your phone is the contact tool you need in so many ways.I did not read about that 24 hour wait anywhere when I signed up - It would be a g...

abe531 · 01-30-2025

Thanks for the input. I’ve tried that now more than once a few days in a row it acknowledges my request, but nothing changes. The credit stays in my regular account and the plan does not activate.

abe531 · 11-17-2023

By new eSim number do you mean the sim id, or do you mean your telephone number changes? Sorry if that seems self-evident , but want to make sure. Thanks

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