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Cant send messages - Telus Error 0

Great Neighbour / Super Voisin

trying to send text messages but they wont go through, keep on getting Telus Error 0 

I reset my network settings and this issue still persists


Mayor / Maire

Public Mobile is dealing with issues when it comes to SMS on Android and iMessages and FaceTime and such. There is no ETA of when it will be resolved. I think it's starting to seep into other long term members too while they are trying to fix it. Here is their announcement.

Hey Community,

We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features,  and we understand how frustrating this can be. Our teams are working diligently to find the cause. 

In the meantime, please try troubleshoot steps:
Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

We apologize for any inconvenience this may have caused and will continue to keep you updated. 

Thank you,

  • Public Mobile Team

Keep an eye on this thread as they SHOULD update it when things are fixed.

Great Neighbour / Super Voisin

no, ive been using public mobile for a while now, so this isnt an activation issue

Mayor / Maire

hi @Cav  you just activated.? If so, it is a known issue, it is a PM system problem with new activation.   Voice, data both work but just SMS is the problem.  And with the SMS problem, it will affect account verification.   PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent using this Chatbot link:  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message: 

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