Cant receive texts/calls

[austinloh]

Hi, I activated my sim last friday, and ported my number over from freedom mobile.  

Took a day, but the port went through.  I can make outbound calls/texts, and the DATA works as well.

Only problem, is I cannot recieve texts or recieve calls.

I am on a samsung s8, does anyone know what the problem is?

Thanks

Austin 

[MarieHelene_L]

@zhadj030

Hehe  

[zhadj030]

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@MarieHelene_L wrote:

Hey @austinloh, 

Thanks for letting us know about this!

This is typical behaviour of a port that did not completely go through! Could you please send me a private message with the phone number in question + your account number with your previous provider? 

I'll make sure to re-submit the port request as soon as possible 🙂

Marie

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6 min .... Too quick

[MarieHelene_L]

Hey @austinloh, 

Thanks for letting us know about this!

This is typical behaviour of a port that did not completely go through! Could you please send me a private message with the phone number in question + your account number with your previous provider? 

I'll make sure to re-submit the port request as soon as possible 🙂

Marie