@Pooh14
Do you have service on your Public Mobile sim card? You cannot recieve the one time identity verification code if your sim card did not fully provision to your account during activation. Only customer support can fix this issue.
If you do have service on your sim card did you request porting of your phone # during activation? If so did you reply YES to the porting authorization text within 90 minutes if recieving it? If no then you need to reinitiate your port request either thru customer support or directly by calling the porting department in the morning with your old account #.
Remember to put your old sim card back in your phone to reply YES to the porting authorization text. Once your port completes (usually within minutes) you will be able to recieve the 6 digit identifier code (or once an agent provisions your sim card to your account if that's the issue.
This 6 digit identifier code is only sent via SMS text to the newly activated sim card...there are no other options to recieve this particular code.
