11-04-2022 09:30 AM
Need to change updated cc info, cant login to my account. No phone service, tried to use 611, no luck without pin.
11-04-2022 09:44 AM
Tried all the above, thanks
11-04-2022 09:42 AM
same can't log in
11-04-2022 09:39 AM - edited 11-04-2022 09:40 AM
To update your credit card information without the My Account website, please send a private message to the CSA's using the link below and they should be able to assist you:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-04-2022 09:36 AM - edited 11-04-2022 09:37 AM
Logging in is still very hit and miss....purchase a pm voucher to reactivate your service until self serve gets properly back up and running.
11-04-2022 09:36 AM
There was a website outage yesterday.
Looks like it was fixed last night, but this morning, it might be an outage again.
I just tried my accounts and unable to access.
Maybe try with a different web browser, clear cache or incognito mode. Or a different website.