Cant Login to my Account, service disabled

[glasston]

Need to change updated cc info, cant login to my account.  No phone service, tried to use 611, no luck without pin.

[glasston]

Tried all the above, thanks

[hockeybonkers]

same can't log in

[Patchio]

@glasston 

To update your credit card information without the My Account website, please send a private message to the CSA's using the link below and they should be able to assist you:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[darlicious]

@glasston 

Logging in is still very hit and miss....purchase a pm voucher to reactivate your service until self serve gets properly back up and running.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-...

[Dunkman]

@glasston 

There was a website outage yesterday.

Looks like it was fixed last night, but this morning, it might be an outage again. 

I just tried my accounts and unable to access. 

Maybe try with  a different web browser, clear cache or incognito mode.  Or a different website.