4 weeks ago
When I fill in my log in details it gives me two choices. To resume activation or go to log in. When I go to log in I get the same two choices. ( its in a loop) If I choose resume activation I keep getting error XXX message. It's stuck in a loop. I have tried on three different computes and my iPhone with the same result. My phone is already activated. Please help
Solved! Go to Solution.
4 weeks ago
@patters you need support , here’s link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago
Best to contact a CS_Agent to help you login to your account.
Click on Chat and type in Submit a Ticket or Contact Agent or pm them at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 weeks ago
HI @patters
that usually means the system cannot find the My Account from the login email. You will need support agent to help. Please submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437