Cannot log in to my account

[patters]

When I fill in my log in details it gives me two choices. To resume activation or go to log in. When I go to log in I get the same two choices. ( its in a loop) If I choose resume activation I keep getting error XXX message. It's stuck in a loop. I have tried on three different computes and my iPhone with the same result. My phone is already activated. Please help

[Handy1]

@patters  you need support , here’s link 

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[BKNS27]

@patters

Best to contact a CS_Agent to help you login to your account.

Click on Chat and type in Submit a Ticket or Contact Agent or pm them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[hTideGnow · Accepted solution]

HI @patters 

that usually means the system cannot find the My Account from the login email.  You will need support agent to help.   Please  submit ticket by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437