Cannot connect to any agent

[ArnabRocky]

I am trying for last few weeks but could not connect with any agent. It's frustrating. I switched to VirginPlus a few weeks ago and now I cannot access my payment history from my public mobile account. I do not know what to do in this situation. The customer service is very poor.

[ArnabRocky]

Thank you. The link worked.

[Handy1]

@ArnabRocky  

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hTideGnow]

HI @ArnabRocky 

use this link :
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

it should show you a compose new message windows, you will message CS agent there

[ArnabRocky]

Thanks for your help. I tried using the link you provide but it does not work. It just takes me to my inbox.

[Handy1]

@ArnabRocky  You can with this link 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage