Cannot call voice mail

[roushenas]

Hi all,

I changed my plan for the new period of time, and I received a voicemail message from a call that I missed. But the problem is, every time I try to connect to the voicemail, it shows an error page:

What is wrong with my account and how can I call my voicemail? Establishing a connection is not possible at all.

Best regards

[CAL21]

Thank you for this.  I had the same problem.  Calling my own number was the quick fix and rebooting brought everything back to normal with the automatic voice mail calling from the voice mail icon.

[Priority]

Instead of calling voicemail directly have you tried dialing your own Phone Number? That also calls Voicemail.

[DennyCrane]

How are you calling into your voicemail? There's no visual voicemail on PM. Long press 1 on your dial pad. 

[Chalupa_Batman · Accepted solution]

Dumb question. Have you tried rebooting the phone?

Also, go into settings, network settings, uncheck Automatic and pick Public Mobile. Then reboot the phone. Let us know if it worked.