Cancel

[GrantRay]

I had ordered a new SIM card along with signing up for the minimum 15.00 a month plan for my father. I was charged the 10.00 for the SIM along with the 15.00 monthly fee; I hadn’t even set up a phone or a phone number to this sim and I have been charged and zero usage since there wasn’t even a phone number set up. My sister has since set up another account to this SIM number, I want to cancel this account since I am not charged again for something I haven’t even used.

@members

[DanielD43]

You're not the only one requesting cancellations. Many people are having problems because Public Mobile has serious glitches and nobody is fixing these glitches. I can't even receive verification code to log into my account and cancel it. It's ridicolous. It's not worth it.

[Handy1]

@GrantRayplease use this direct link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[khraeohn]

This is how PM works. It's pre pay.