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DanielD43 · 11-26-2023

I still cannot login to my account, because glitchy Eversafe ID does not send verification codes to my phone and/or email address. How do I cancel my account if I cannot log into my account to cancel it?I don't want to be with Public Mobile anylonge ...

DanielD43 · 11-22-2023

FIrst time, I submitted ticket to customer support and they fixed it. And now, a week later or two later, I have the same problem, cannot login to my account because Public Mobile's glitchy system does NOT send verification codes to my email/phone nu...

DanielD43 · 11-26-2023

It's not your fault. MyAccount is inaccessible because Public Mobile website is glitchy. It does not send verification codes to our registered emails/phone numbers. Customer Service agents are clueless, useless, and incompetent in fixing anything. I ...

DanielD43 · 11-26-2023

B.S. they are not even answering! These customer service agents are complete joke. THey don't know what they are talking about, they are not helping, they are just wasting our time.

DanielD43 · 11-26-2023

You're not the only one. Public Mobile's system is glitchy. Many customers are not receiving verification codes to their emails/phone number, and they cannot log into their accounts. I recommend you request cancellation. Staying customer with this ho...

DanielD43 · 11-26-2023

Can you access your account to cancel?If not, file your complaint with Commission for Complaints for Telecom-television Services (CCTS) https://www.publicmobile.ca/en/bc/ccts

DanielD43 · 11-26-2023

Many customer have horrendous problems with Public Mobile. As I noted before, I can't even login into my account, and customer service agents are incompetent to fix this problem. All their advice is just a waste of time, no help. For example, you hav...

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I want to cancel Public Mobile

Cannot Login to my Account / Complaint to CRTC

Re: Not able to access My Account and need to in order to change plan to Black Friday offer

Re: What days/hours are Customer Support Agents active?

Re: Can't log in

Re: I want to cancel my activation

Re: How do I cancel