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01-13-2023 05:12 PM
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01-13-2023 07:48 PM
Hi @mumsymoe
if you are on the old rewards system and not Public points, there would be members willing to take over your account. Let us know.
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01-13-2023 07:11 PM
Just so you're aware, you're asking this of folks on the community website.
We're not public mobile employees - we can't 'cancel your account'
We're customers, just like you.
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01-13-2023 05:14 PM
You can do that yourself.
Just login to your account and disable auto pay or port your phone number out to another carrier.
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01-13-2023 05:14 PM
@mumsymoe you cancel it yourself by...
being in nonpay/suspended status for over 90 days (so disable Autopay in My Account or call 611 to do so), or port your Public Mobile number to another provider, then you lost your Public Mobile account, phone number, and access to self serve/My Account.