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Cancel and port

Jossybaby83
Good Citizen / Bon Citoyen

I have a credit on my account. If I cancel and port my phone number will I get that credit back?

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

To reiterate what MeOW said, whatever you do don't cancel PM before you have ported your number to wherever you're going.

Handy1
Mayor / Maire

@Jossybaby83  No sorry PM is pre paid no refunds. . You would be best to use up your credits first then port out if you still  want to . Or you will lose the credits .

Chalupa_Batman
Mayor / Maire

Nope. The credit is meant to be used on the account. This is a pre paid system. You need to use the credit before porting out

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