10-10-2021 04:11 PM - edited 01-06-2022 03:31 AM
Hi,
With my previous provider, it was possible to call your phone number from another phone and then press pound # key following your voicemail PIN in order to retrieve your voicemails.
Is there a shortcut for Public Mobile? I suppose this applies only to the $15 plan since it doesn't have unlimited voice time.
Thanks
Solved! Go to Solution.
10-11-2021 07:36 AM
@Dunkman It seems also we can add that calling toll free numbers does not use your limited plan minutes, this has been voiced by several users in past. Although it appears to be "unofficial" and can change.
10-10-2021 11:54 PM
Here is some more information about the limited minute plans.
Talk
Talk minutes are counted whenever you make on your phone. Talk time is calculated from the start of a call to when it is disconnected, and includes ring time and call routing. Total call time is always rounded up to the nearest minute. Please note that calls to voicemail and forwarding calls will use plan minutes.
Use Minutes | Doesn't Use Minutes |
Making a call | Calling *611 (the IVR) |
| Making or receiving calls from 911 |
Retrieving voicemail messages | Using calling apps when connected to Wifi |
Using call forwarding |
|
You can also purchase the $5 Canada wide talk add on that offers 500 minutes. Unused minutes do roll over to next month. It is a very useful and reasonably priced add on for the limited talk plan.
10-10-2021 11:26 PM
@keepasa 611 is a free calls and not counted against your voice bucket
10-10-2021 11:22 PM
Ok thanks for all the help. So am I correct to assume that calling and using the 611 will also count as outgoing minutes used?
10-10-2021 06:44 PM
yes you can
10-10-2021 06:26 PM
Absolutely! And you should do it that way if you are on $15 plan where calling vmail counts as outgoing calls.
https://www.publicmobile.ca/en/bc/get-help/articles/check-your-voicemail-messages
Here is a list of access numbers:
10-10-2021 04:22 PM
@Dunkman Thanks, Don't know why I didn't see it when searching the FAQ. LoL. Have a great day!
10-10-2021 04:19 PM
Yes, you can access your voicemail via a different phone.
You can also access your voicemail from a landline or any other phone line, by dialing your 10-digit phone number, selecting ‘Send’ or ‘Call’ and then pressing ‘*’ to skip the system greeting.
https://www.publicmobile.ca/en/on/get-help/articles/check-your-voicemail-messages