Can’t submit a ticket for switching from Komodo prepaid.

[JasperYang]

Can’t submit a ticket for switching from Komodo prepaid.

[Chalupa_Batman]

Great to hear. Enjoy the savings in your pocket!!  

[JasperYang]

I've submitted a ticket and waiting for answer. 

[Handy1]

@JasperYang  Yes your correct you need to contact support to transfer number form Koodo prepaid and also you first have to create the PM account and activate PM sim with temp PM phone number if you haven’t already and this needs to be done on the app not website . But if you Have already  done all this then your almost there just use the link to contact support and get the number transferred 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[JasperYang]

It says that prepaid koodo plans needs to contact support for porting. which is what i am doing right now. Didn't know it would take so long and be so complicated. 

[JasperYang]

from koodo

[Chalupa_Batman]

I was under the impression that some Koodo plans can't be ported over for some reason. Can't think at the moment the reason why. I'm sure it will come to me eventually. 

[Handy1]

@JasperYang  You can use this direct link to support but first you need to activate PM account with a temp PM number . Once done use this direct link to have number transferred 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hTideGnow]

HI @Chalupa_Batman 

if it is Koodo, it will for sure able to port into PM

[Chalupa_Batman]

Hi @JasperYang 

Here's a link to confirm it can be ported over.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Plus, you can use the link that @hTideGnow provided you to submit a ticket for help.

[hTideGnow]

Hi @JasperYang 

did you use direct message?  

don't use chatbot, please submit a ticket with CS Agent here, direct message
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437