03-03-2024 07:36 PM - last edited on 03-04-2024 09:50 AM by Dunkman
I don't get the 6 digit code sent to my cell to verify account. All numbers are correct. What's up? How do I fix this. I can't even gwt anyone to contact with this service......sketchy
03-04-2024 09:05 AM
@West7676 - Did you just port in to Public Mobile? Try your old providers SIM, if it still has bars on the old SIM card, click Me!!! for the porting number.
If you put In your old providers SIM card, it'll popup with OTP's from your Public Mobile account.
That message that you got without email option is for when you first set up your ever safe ID & when you just port into Public Mobile.
03-04-2024 07:18 AM
Ah thank you sir, could not find how to get to the PM
03-04-2024 07:15 AM
@West7676 Send a private message to support using this direct link
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-04-2024 07:13 AM
and these are the only resend options ( no email) .... and I don't get code sent to my text....ever
03-04-2024 06:58 AM
all I get is this and a code that never shows. The chat or private message only bounces me around in an endless loop with irrelevant choices
03-04-2024 06:49 AM
I'm having the hardest time just to navigate to get here to respond, and im no idiot. I try chat but I just keep getting a bot answered multiple choice that does relate
03-04-2024 06:36 AM
@West7676 You might need support to help you gain access to your account
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support to fix
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437