Can't send MMS

[dearmusic]

Hello, I searched around for this problem, and had found two possibilities,

one is APN setting change, I compared and checked several times that my APN setting is correct.

Second one is this post according to this post, I will need to ensure that I am subscribed to the picture message (MMS) feature.

I am now on my self-serve page, where is that subscribe to mms feature? I can't seems to find it anywhere.

Update: Apparently I can recieve MMS but I can't send MMS

Update 2: Here are some additional info. I am using Sony Xperia Z2, Android 6.0.1, APN setting exactly like this post. I am using google hangout as my texting app.

[Saray_O]

Hey @dearmusic, 

I'm sorry you're still having this problem! Could you send me a few examples of phone numbers you've tried to send MMS to in a private message? I will then send a ticket about this to our tech department 🙂 

[dearmusic]

@lukejdiamond

Sorry for replying so late, I was out of country for a bit...

I just checked now, and mine is "redirect", but I still can't send MMS...

Is there any other potential reason that cause this to happen?

[Freewheel]

Thank you so much Luke!

 I did the exact same thing, wish I had seen this before I did the factory reset though.

must have redone the apn 20 times, LOL.

interesting how missing the "re" allowed everything else to work, including receiving picture texts.

everything else was working so well, overall very happy with the service!

david

[lukejdiamond]

@dearmusicThis will sound silly but I just realized my issue! Even after rechecking my apn settings I didnt notice it, and data still worked. But my MMSC was wrong. I had (http://aliasdirect.net/proxy/mb/mmsc) Correct way is http://aliasREdirect.net/proxy/mb/mmsc. No caps of course. : ) Finally I can MMS lol! Best of luck!

[Teezem]

FYI... Videos sent from iPhones via MMS won't work on Android phones

[lukejdiamond]

Yeah good point. I just thought maybe its settings were interfering with my stock message app as I cant send MMS. Ive tried many suggestions and still no luck. Data works fine and I receive mms with no problems, just cant send them.

[computergeek541]

---

@lukejdiamond wrote:

Same issue here. Galaxy S4 with 4.4.2 operating system. APN settings have been checked, erased and put back in following the data connection instructions. Pictures could be sent over 'Whatsapp' no problem, so I deleted that app incase it was the culprit; but it wasnt.

---

Using Whatsapp isn't a g good test.  Whatsapp doesn't send or receive message through the MMS protocol.  Whatsapp just sends the messages and images through instant messaging, using a regular internet connection.

[lukejdiamond]

Same issue here. Galaxy S4 with 4.4.2 operating system. APN settings have been checked, erased and put back in following the data connection instructions. Pictures could be sent over 'Whatsapp' no problem, so I deleted that app incase it was the culprit; but it wasnt.

[imcphers]

Couple of other thoughts.

Try your sim in another unlocked phone to see if this is an account setting on the PM side.

Try creating a new APN just in case there is something funny in the existing one.

This is very strange. It should work.

[dearmusic]

@imcphers

The xperia default one doesnt work also =(

Not sure what's wrong...

[imcphers]

@dearmusic

Did you try another texting app - any luck in getting it to work?

[Luddite]

Well, at least try the stock messaging app in case it's a Hangouts' issue.

How about a full factory reset, after creating a backup of course.

[dearmusic]

@computergeek541

Oh, in that case it might be a public mobile issue?

@oldman

It still doesn't let me send MMS =(

@imcphers

I am using google hangout as my texting app, I believe it enables MMS when I enable SMS right?

[imcphers]

Any chance your text app is blocking outbound MMS. Are you using Textra?

Have a look in its settings.

[oldman]

---

@dearmusic wrote:

Update: Apparently I can recieve MMS but I can't send MMS

---

I don't see a setting for MMSC or did you just miss it in your screen shot.

MMSC: http://aliasredirect.net/proxy/mb/mmsc

Send yourself one...

[computergeek541]

@@dearmusic, 

If the APN setting were incorrect, you wouldn't be able to receive MMS messages either.  So, I don't think tthat's the issue. 

[dearmusic]

@imcphers

Just tried it, doesnt work...

My data is working fine, it's great!

Just can't MMS that's all...

I am on the promotion plan, is that why?

[imcphers]

[imcphers]

APN type: default,mms,agps,supl,fota,hipri

Try adding mms to the APN type

[imcphers]

Is the data connection on your phone working or have you run out of data?

Maybe add a screen shot of your APN settings as well.

[dearmusic]

Sony Xperia Z2, Android 6.0.1, APN setting exactly like this post

[X-Files]

 Which phone u r useing? more detail will be helpful.