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Can't receive text message to confirm device

Nitbit
Great Neighbour / Super Voisin

I have just paid and signed up with PM and they want me to make my phone a trusted device by texting me a code but the code is not coming through. I can't make calls or texts or anything until this is done. What should I do?

3 REPLIES 3

khraeohn
Great Citizen / Super Citoyen

If you're coming from another provider, make sure you have your PM network enabled

Nitbit
Great Neighbour / Super Voisin

It only comes with a "resend code" option and doing so does nothing. I will attempt to send a support ticket. Thanks. 

Handy1
Mayor / Maire

@Nitbit  Tap the didn’t get code option you should get option to send code to email instead of still no luck please submit ticket with support to help you gain access to your account 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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