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Changed Subscription by Mistake

Umaya
Great Neighbour / Super Voisin

Hello,

 

I wanted to change my subscription on renewal, but instead I accidentally clicked on the "change now" option. My subscription got changed and I was charged extra money because of it. How can I change back to my previous subscription and receive back the extra money I have paid? My intention was to select the option "change on renewal", not "change now".

Thank you,

Umaya

2 REPLIES 2

Handy1
Mayor / Maire

@Umaya  You will need to contact support and ask if they can reverse it for you , PM is prepaid  so they may not , best of luck 🤞 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Hollister
Deputy Mayor / Adjoint au Maire

@Umaya 

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