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Can't receive MMS even with data

ME-
Great Neighbour / Super Voisin

I can't receive MMS even when I am on data. Any guidance? 

6 REPLIES 6

JL9
Mayor / Maire

Samsung or another brand? I am guessing you maybe figured out your APN settings and resolved the issue since we haven't heard back?

Yummy
Mayor / Maire

Were you Ever able to receive MMS?

softech
Oracle
Oracle

@ME- 

 

what exact brand and model is your Android ?

 

your data is working and just cannot MMS?

 

 

Compare the APN settings below, try to update it and save:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

         or    default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

                or  Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

ME-
Great Neighbour / Super Voisin

It's an android phone 

BKNS27
Mayor / Maire

@ME- 

If you have an iPhone, check to see if MMS is enabled by going to Settings>Messaging>enable MMS Messaging.

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