Can't make payment

[keithnet01]

My credit card info is correct but every time I try to make a payment I get this message: "Sorry, we're not able to process your payment at this time. Please try again later." Subscription Expired on Oct 6,2024. How to I reactivate my phone?

[Handy1 · Accepted solution]

@keithnet01  You may need to wait full 24 hours and try again incognito mode / private mode or try the app instead or even a different  device . But if in hurry you can buy payment voucher from shoppers drug mart and load the funds *611 and resume service right away . If still no luck you can confirm with support 

send  direct  private message to support .

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437