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Can't make outbound calls to landlines

NinaM
Great Neighbour / Super Voisin

Hi there!

I can't seem to make outbound calls to anything but other TELUS numbers. I can't reach any landline numbers in the 705 area code and still trying to test other area codes with Bell landlines.

Help!

4 REPLIES 4

@NinaM  

Outage map in your area:

https://istheservicedowncanada.com/

 

NinaM
Great Neighbour / Super Voisin

Hey there!

I'm not new to PM, nor is the phone/sim new. Everything's been working great until just recently. If I had to guess, there's probably an issue with the interconnect of the TELUS mobile network and Bell/Northern Telephone.

Handy1
Mayor / Maire

@NinaM  Try resetting network settings see if that helps also is it possible to try the SIM card in another phone to test . If still no luck please use this direct link to support to help 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

Is this recent? Are you new to PM? Did you just port in from another service?

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