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Can't make calls to the U.S.

Baris
Great Neighbour / Super Voisin

I bought U.S. Roaming and data add-on. Can't make calls two days after activating this service. Need help. 

4 REPLIES 4

@Baris 

if you're in Canada and wanting to call a US number...this is the add-on you need...

 

adddon.jpg

hycm53
Mayor / Maire

@Baris wrote:

I bought U.S. Roaming and data add-on. Can't make calls two days after activating this service. Need help. 


If you are in USA now, try manually connect to T Mobile.

softech
Oracle
Oracle

@Baris   are you in US trying to make calls or you are in Canada trying to make calls to US?

 

hairbag1
Mayor / Maire

@Baris 

The 15 Day US Roaming add-on is for use whilst in USA. Make sure to connect to T-Mobile only ...no others will work. Make sure to enable Roaming on your cell phone in settings.

If you are in Canada and calling US there's a different add-on for that...not the Roaming add-on.

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